With over 37 years in the industry, SBD has not only generated over 2,300 clients. We’ve made protecting and connecting the centerpiece of what we do. Today, our mission remains the same – creating customers for life. As a business that regards customer service as a priority that far outweighing sales, we make sure our clients are happy above all else.
Our assurance of customer satisfaction is paramount, and it has become the cornerstone of our establishment. We are locally owned and operated with a 24/7 telephone contact of an “actual person” for service. We pride ourselves in always being available at your own discretion. SBD stays on top of the cutting edge of technology to advertise the best possible products available to meet each of our customer’s individual needs.
From the onset, the customer knows the true cost of our systems and monitoring. We don’t require a long-term contract, so our customers are free to make changes or cancel at any time.
At Systems By Design you are always able to get a real person; no voice mail or answering machine. We have someone on call 24 hours a day 7 days a week including holidays.
Our service vehicles and inventory are stocked with the same professional equipment. This allows us to make repairs on site and in most cases, the same day.